TERMS AND CONDITIONS

VIRTUAL REALITY AND GLASSES WEARERS:  Our Virtual Reality Escape Rooms use consumer HMD technology, with 3rd party head straps designed for comfort and ease of use. Your view, objects and scenery, will be entirely computer generated. Glasses wearers should note that while most frames will fit within the headset large ones may not. We have a few modified facial interfaces that may help but if you wear very large frames and have the option, contact lenses may be preferable.

PREGNANCY: In Virtual Reality there is an increased risk of bumping into someone or falling due to leaning on virtual furniture. If you are pregnant you MUST NOT PLAY FREE ROAMING VR. For event days we offer an alternative that allows full participation in game with your team while you are safely seated outside of the play space.

DISABILITIES AND MEDICAL: If you have any medical problem or disability which could affect your involvement please tell us so that we can advise as to the suitability of our activities, or amend to accommodate where possible. Failure to disclose such information could put you and your team at risk. If you are unable to walk unaided, have balance issues, injured limbs, or visual impairment we may still have ways of enabling participation, but only if we are aware and informed in advance.

TIME KEEPING: You are responsible for your own timekeeping. If you do not arrive on time the event will proceed without you. It may not be possible to add you to a VR session already underway.

INTOXICATION: If our host believes you to be intoxicated you will not be allowed to play the game or remain in the building.

PHOTOGRAPHY: You may take photos/video of your group putting the headsets on or taking them off. Non-playing party members may take photos/video of the group playing. We can also take photos/video of your group. Any photographs/video we take of your group playing can be shared with you and you agree that they may be used by us in our marketing and social media posts. If you do not want your photograph to be used on our website, social media or other marketing, please make that clear to us either in advance or to your host when you arrive.

SAFETY: VR Escape Ltd is not liable for any (personal or equipment) damages caused by not following the rules described before the event. Each player agrees to the Terms and Condition of the Game before entering the escape room.

RISK WARNING: The use of head mounted virtual reality displays in a free roaming virtual reality game involves a risk of customers suffering personal injury including the possibility of serious injuries, permanent disability or death. All Customers who engage in such activities do so at their own risk.

LIABILITIES:

OUR LIABILITY TO YOU:

 1) We will not be responsible or pay you any compensation for any injury, illness, death, loss (including loss of enjoyment), damage, expense, cost or other sum or claim of any description whatsoever which results from any of the following: the act(s) and/or omission(s) of you or another member of your party; or the act(s) and/or omission(s) of a third party not connected with the provision of the services contracted for and which were unforeseeable or unavoidable; or unusual and unforeseeable circumstances beyond our or our supplier(s) control, the consequences of which could not have been avoided even if all due care had been exercised (including, without limitation, the circumstances outlined in the section entitled “Force Majeure” above); or an event which we or the supplier of services, even with all due care, could not foresee or forestall.

2) We will not be liable to you, your dependants or legal representatives for personal injury or death suffered by you or your group because the activities were not supplied with due care and skill or were not reasonably fit for their purpose or because of the negligence, breach of contract, statute or statutory duty by VR Escape Ltd. By entering into VR Escape Ltd's premises and/or participating in our games you agree to indemnify VR Escape Ltd, staff and directors, against any loss or liability, cost, expense or damages arising from your visit. VR Escape Ltd. our employees, directors and agents are not liable, nor do they accept any responsibility for any loss or damage whatsoever to any person or property or the death of or injury suffered to any person entering the premises, because the activities were not supplied with due care and skill or were not reasonably fit for their purpose or because of the negligence, breach of contract, statute or statutory duty by VR Escape Ltd

YOUR RESPONSIBILITIES AND LIABILITY:

We want all our customers to have an enjoyable experience. We ask you to remember that you are responsible for your actions and the effect they may have on others. If we believe that your actions could disturb other customers, our suppliers or our staff, or put them in any risk or danger, or damage property we may prevent you from continuing your booking. If we feel you have damaged our equipment, buildings (inside or out) fixtures, fittings, toilets or contents as a result of deliberate, inappropriate or irresponsible actions, we reserve the right to charge to cover the cost and time taken to repair the damage caused, or replace any unrepairable items with new.

You are responsible for your safety and you are responsible for the condition of the property you occupy. We are not responsible for any accidents which occur in the VR Escape Ltd building due to your inappropriate or irresponsible behaviour.

By entering VR Escape Ltd's premises you acknowledge that VR activities are dangerous with some inherent risks and hazards. You assume and accept all such risks and hereby waive the right to sue VR Escape Ltd for any personal injury or death in any way whatsoever caused by or relating to your visiting our premises or participation in our games.

JURISDICTION and APPLICABLE LAW

These Conditions and any agreement to which they apply are governed in all respects by English law. We both agree that any dispute, claim or other matter which arises between us out of or in connection with your booking will be dealt with by the Courts of England and Wales only.